We are now open for in-store shopping! Feel free to come collect your order inside the shop Monday-Saturday 10am-5pm, Sunday 12pm-5pm. Face masks are required.
If you prefer curbside pickup, or no-contact curbside pickup, please let us know and we will be happy to bring your order out to you.
As of now, pickup hours are the following:
How No-Contact Curbside Pickup Works:
1. When choosing Shipping Options as you place your order, choose “No Contact Curbside.”
2. When your order is ready for pickup, you will receive an email notification saying that your order is ready for pickup.
3. Stop by the shop between 10am-5pm Mon-Sat, 12pm-5pm Sun, and prepare for your No-Contact pickup.
4. Call 301-474-8791 to let us know you are here.
5. Please give us your first and last name, and we will fetch your order.
6. The Smile employee will place your order on your car, in your trunk, or your stated preference.
7. Enjoy your order 🙂
By Choosing Curbside Pickup, I Understand:
- I will be notified by email when my order is ready for pickup.
- Most orders are fulfilled within a day. However some orders may take longer. Due to safety protocols, Smile maintains a smaller fulfillment staff on site, and delays may be possible. I understand my order will not be available unless I have received the email saying it is ready for pickup.
- That curbside pickup is for pre-orders only. Any order adjustments or new orders must be made over the phone.
All of us at Smile want to provide the best service we possible can during this pandemic. We are glad to take your e-mailed feedback and suggestions as to our current shipping and ordering processes (email@example.com)